Instructions for Care
Crimsafe mesh is highly corrosion resistant, however all mesh can trap airborne dirt and impurities, and over time these can give it a stained appearance. Staining of the mesh coating caused by a combination of salt, moisture and airborne impurities may result in reddish marks (airborne impurities) or ‘fluffy’ white marks (salt build up).
Be assured – Crimsafe mesh does not rust. It is made from 304 Grade Stainless Steel, which on its own has a lifespan of approximately 65 years. Crimsafe mesh is then coated with a high quality powdercoating to further protect and enhance the finished product.
Regular maintenance involves a wash down of frames and mesh with Crimsafe Wash and Wax (or a regular car wash and wax) in warm water using a soft bristle brush(banister brush), followed by a clean water rinse.
Use this table as a guide to how frequently you should clean your Crimsafe product.
IMPORTANT: Failure to adhere to this cleaning schedule will void the Crimsafe product warranty.
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If stubborn marks occur, try using Crimsafe Stain Clean in accordance with the directions for use on that product; Crimsafe Stain Clean has been specifically formulated to assist with the removal of hard to shift stains. Contact us to request Crimsafe Stain Clean today.
Who Is Covered By The Warranty?
Crimsafe Security Systems warrants to the original
purchaser of the Crimsafe Security Product that the Crimsafe
Security Product purchased will be free from defects in
materials supplied by Crimsafe Security Systems under
conditions of normal use for a period of ten years from the
date of installation. If you sell the property this warranty is not transferrable.
What Is Not Covered By The Warranty?
This warranty does not apply to any accessory products
that are fitted to the Crimsafe Security Products, including
(without limitation) any locks, handles, rollers, hinges and
doors closers. These accessory products may be covered by
warranties supplied by the relevant manufacturer or supplier
of those accessory products.
Limitations Of The Warranty
The obligation under this warranty is limited to repair
or replacement of the product or components found to
be defective by Crimsafe Security Systems or their duly
appointed representatives.
Our Obligations
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonable foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Your Obligations
This warranty does not cover defects or damage caused by
matters outside of the control of Crimsafe Security Systems,
including (without limitation) accident, alteration of the
product in any way, fire, abuse, misuse, wear and tear or
failure to follow our instructions with respect to cleaning or
maintenance. Under this warranty Crimsafe Security Systems shall not
be liable or responsible for incidental or consequential
damages or for any other direct or indirect damage, loss,
cost, expense or fee.
What To Do If You Need To Make A Claim
The benefits conferred by this warranty are in addition to all
other rights and remedies which the purchaser has under a
law in relation to the goods to which this warranty relates.
All claims under this warranty should be made in the first
instance to the original Crimsafe Licensee
that supplied and installed the
Crimsafe products.
We will require you to provide your original Invoice as proof of
purchase in order to process a claim.
Finally – and this is Important:
In order to prolong the life of the
Crimsafe product and maintain
your rights under this warranty,
you must follow the care and
maintenance advice set out within
this brochure.
Contact us to discuss how Crimsafe® can protect your home.
